Frequently Asked Questions

COVID-19 (Coronavirus) Update: Following the rapid spread of COVID-19 in Europe, we are following UK Government advice and advising all winners not to proceed with booking travel. The promotion is still open and all of the fantastic travel prizes that have been won and are still to be won will be awarded. We will contact winners with further details.


Taking Part


Codes and Internet Issues


My Details & Privacy


TIER 1 European City Breaks for 2

TIER 2 Pairs of Return Flights to Europe

TIER 2 Alternative £200 train + hotel gift card